Cookie Policy

This Cookie Policy explains how Florist Julien Manchester ("we", "us", or "our") uses cookies and similar tracking technologies on our website and online store. This policy complements our Privacy Policy and Terms of Service.

We use cookies to distinguish you from other visitors, provide a seamless shopping cart and checkout experience, analyze website traffic, and deliver personalized product suggestions.

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1. What Are Cookies?

A cookie is a small text file of letters and numbers that is downloaded and stored on your web browser or computer hard drive when you visit a website. Cookies allow the website to recognize your device, remember your preferences, and maintain your shopping cart across sessions.

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2. Categories of Cookies We Use

We classify the cookies used on our website into four main categories:

• Strictly Necessary (Essential) Cookies: Required for the basic operation of our online store. They enable core functions such as secure account login, adding bouquets to your shopping cart, and completing checkout payments.
• Analytical / Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our site. This helps us optimize website performance, improve search features, and ensure popular flower collections are easy to find.
• Functionality Cookies: Used to recognize you when you return to our site. They allow us to personalize content, remember your preferences (such as selected delivery postcodes or currency), and greet you by name.
• Targeting & Marketing Cookies: Record your visits to our site, pages viewed, and links followed. We use this information to make our store and promotional offers (such as seasonal Valentine's or Mother's Day collections) more relevant to your interests.

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3. Key Cookies Used on Our Store

Below is a mobile-friendly summary of the primary cookies operating on our website:

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4. Third-Party Cookies

In addition to our own cookies, trusted third-party providers may place cookies on your device when you visit our website. These third parties include:

• Shopify Inc.: E-commerce hosting, cart infrastructure, and checkout security.
• Google Analytics & Google Ads: Traffic metrics and search advertising analytics.
• Payment Gateways (Stripe, Apple Pay, Google Pay): Encrypted payment authorization and fraud prevention.
• Meta (Facebook / Instagram): Measuring advertising campaign effectiveness.

We do not control third-party cookies directly. You can review the privacy policies of these third parties to learn more about how they manage user data.

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5. How to Manage & Disable Cookies

Under UK Data Protection Regulations (UK GDPR / PECR), you have the right to choose whether to accept non-essential cookies:

Cookie Consent Banner

When you first visit our website, a Cookie Consent Banner will appear allowing you to accept or decline non-essential analytical and marketing cookies. You can change your cookie consent preferences at any time.

Browser Settings

You can also control or block cookies by adjusting your internet browser settings (e.g. Chrome, Safari, Firefox, Edge). Most browsers allow you to refuse cookies or alert you when a cookie is being sent.

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6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or our operational practices. Any updates will be posted on this page with an updated "Last Updated" date.

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7. Contact Information